following a delayed flight outside of Detroit since there wasn’t a functioning PA technique( which we were explained to was FAA necessary). We reloaded on precisely the same airplane and flew to Dallas about two hours later on. ( the flight attendants needed to stroll the ailes to speak). our flight was to leave at 600am. we lastly left at 1145am. Upon arriving in Dallas we were rushed to our future gate for Denver. On arriving in Denver late afternoon, we had no luggage. We were told It could be on among the upcoming three flights from Dallas.
WOW! Trying to access your consumer service department via cellphone is difficult!! I tried 3 various amount and a single was disconnected!! One quantity I was prompted to get in touch with made an effort to have me order – not connected flight services. I think I must return to United.
We've been so remarkable upset with this type of mis-therapy and very poor management by American Airlines and will never fly you yet again.
I attempted to make reservations for a close-by resort via your Airline Lodging services just to discover that there were no vacant rooms offered. I was still left to hitch the remainder of the displaced travellers to sleep during the airport terminal on a cot by using a blanket and pillow. I'm appalled that within the 21st Century, I had to encounter this amount of humiliation.
Just composing to let you recognize inspite of the difficulty in attending to my desired destination on March 2, 2016, plus the disappointment I had With all the scheduling from you, I had been more than happy with the staff at Charlotte, North Carolina. All that I arrived in connection with were being most helpful and kind.
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I've also published about my baggage being scraped up and ruined…. I sense like I'm because of some compensation, in addition to a refund of $50 for my journey…. I'm a individual Woman, but I do hope a person contacts me soon concerning this….
I also wish to touch upon the wonderful service AA presents to the handicapped. I'm eighty four many years outdated and now want wheelchair guidance to obtain close to from the airports. I had been impressed and delighted within the help I been given, as well as in the attitudes on the individuals who assisted me with the wheelchair assist, as well as the motorists from the handicap carts in Charlotte airport. They ended up all so helpful and very helpful likewise.
I have always used continental airways and had modified to American but right after this incident I don’t Feel sick at any time fly with you fellas anymore a cockaroach on a airplain im sure Absolutely everyone on facebook would want to no relating to this even the information incredibly discustin and awful I thought airplains have been pest contal free of charge.
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I have tried using reserving flights from Charlotte ,NC to Tobago. I am unable to e-book these flight on yours or US Airs Web-sites,nevertheless I am able to book them on Expedia and Travelocity. I didn’t desire to e book these with a next occasion.
I tried getting in touch with AA special info for restitution and obtained a “kind letter†apologizing for my knowledge.
i have experienced terrible ordeals with american Airways. i can’t even price their shopper service mainly because it is far underneath a just one star. purchaser relations Reps are rude, quick, and unfriendly.